Command

Good afternoon, Anova

Live data

Active clients

0

+1 this month

Agents live

0

1 paused · 1 erroring

Calls today

0

+14% vs yesterday

Bookings this week

0

+23 vs last week

MRR

0

+$0.4k MoM

Avg agent health

0

+2 pts

Calls across all clients

Last 30 days · portfolio

Live alerts

4 active

Agent erroring — Bistro Lumière FR

12% function-call failures · KB lookup timing out

Logs

Low pickup rate — Dr. Lavoie Dental

Pickup down to 81% · after-hours overflow rising

View

Billing past due — Verdun Auto Group

Essential plan · $400/mo · 9 days overdue

Chase

KB sync failed — Maison Royale Spa

Booking sheet feed returned 403 · last good 18h ago

Re-sync

Portfolio performance

All clients · last 7 days

Client	Plan	Agents	Calls 7d	Bookings 7d	Conv.	Health	Last activity

Accounts

Clients

Live data Add client

All clients

6 accounts

Client	Status	Plan	MRR	Agents	Onboarding	Languages

Fleet

Agents

Live data

All statusesLivePausedError All languagesENFRBilingual

Agent	Client	Lang	Version	Status	Calls 24h	Error rate	Last deployed	Actions

No agents match your filters.

Activity

Global call log

Live data

All clients All outcomesBookedCallbackInfo onlyTransferredNo action All languagesENFR

Time	Client	Caller	Lang	Duration	Outcome	Lead score

No calls match your filters.

Training

Knowledge bases

Live data

Revenue

Billing

Live data

MRR

$2,900

+16% MoM

ARR run-rate

$35k

projected

Past due

$400

1 account

Trials

1

converts Jun 28

Revenue over time

Last 6 months

Plans by client

Active subscriptions

Client	Plan	Status

Invoices

Most recent

Invoice	Client	Date	Amount	Status

Infrastructure

System health

Live data

Recent incidents

Last 30 days

Configuration

Settings

Live data

Workspace & brand

How Anova presents across client portals

Workspace name

Shown in the admin top bar

Brand accent

Champagne gold

Default region

Time zone for reporting

America/MontréalAmerica/TorontoAmerica/New_York

Client portal subdomain

Where clients log in

Team members

Who can access mission control

AN

Anova (You)

[email protected]

Owner

JM

Julien Moreau

[email protected]

Admin

SP

Sara Patel

[email protected]

Onboarding

LC

Léa Côté

[email protected] · contractor

Support

Invite teammate

Default agent voice & language

Applied to every newly onboarded agent

Default languages

Detects & switches automatically

ENFR

Default voice

Warm · professional

Camille — bilingualOlivier — bilingualEva — English

Speaking pace

Conversational tempo

CalmNaturalBrisk

IVR language routing

Press 1 EN · 2 FR before connect

Notification preferences

How the team hears about portfolio events

Agent error alerts

Slack #ops + SMS to on-call

Billing past-due alerts

Email finance daily

KB sync failures

Slack #ops real-time

New client onboarded

Notify whole team

Weekly portfolio digest

Monday 8:00 AM

Save changes